When you engage with kynarethos's educational services, we collect several types of information. Some you provide directly, others we gather automatically through your interactions with our platforms.

Personal Information You Provide

• Contact details including your name, email address, phone number, and postal address
• Professional background information when you enroll in our programs
• Payment information processed securely through third-party providers
• Course progress data, assignment submissions, and assessment results
• Communications you send us, including support requests and feedback

Automatically Collected Information

Our website and learning platforms collect technical information to improve your experience and maintain security. This includes your IP address, browser type, device information, and interaction patterns with our content. We use cookies and similar technologies—you can control these through your browser settings.

Everything we collect serves a purpose. We don't gather data just to have it sitting around.

We occasionally send updates about new programs or relevant business strategy resources. You can opt out anytime—there's an unsubscribe link in every marketing email.

We're not in the business of selling your information. When we do share data, it's limited and purposeful.

Service Providers We Work With

• Payment processors who handle secure transaction processing
• Email service providers for course communications and updates
• Cloud hosting services where our learning platform operates
• Analytics providers that help us understand how to improve our content
• Professional advisors including accountants and legal counsel when necessary

We may disclose information if required by Australian law, court orders, or regulatory requirements. If we believe disclosure is necessary to protect someone's safety or prevent fraud, we'll take appropriate action while notifying you when legally permitted.

The Australian Privacy Principles give you significant control over your personal information. Here's what you can do and how to do it.

Protecting your information is something we take seriously, though no system is completely immune to risks. Here's our approach.

Technical Protections

We use industry-standard encryption for data transmission and storage. Our systems undergo regular security assessments, and access to personal information is restricted to staff who need it for their roles. All employees receive privacy training.

Physical Security

Our Tasmania office maintains controlled access systems. Paper records containing personal information are stored securely and disposed of through secure destruction methods when no longer needed.

What We Ask From You

Keep your login credentials confidential and use strong passwords for accessing our learning platforms. If you suspect unauthorized access to your account, contact us immediately at info@kynarethos.com.

We don't keep information longer than necessary. Different types of data have different retention requirements.

• Course enrollment and completion records: 7 years (Australian education reporting requirements)
• Financial transaction records: 7 years (Australian taxation law)
• Marketing communications preferences: Until you withdraw consent or become inactive for 3 years
• Website analytics data: 26 months
• Support correspondence: 3 years from last interaction

When data reaches the end of its retention period, we securely delete or anonymize it so it can no longer identify you. If you close your account, we'll remove personal information within 90 days except where we have legal obligations to retain it.

Some of our service providers operate servers outside Australia, which means your information may be processed overseas. We primarily work with providers in regions with strong privacy protections.

Our website uses cookies to function properly and improve your experience. You're in control of these.

Types of Cookies We Use

• Essential cookies: Required for the website to work, including login sessions and security features
• Performance cookies: Help us understand how visitors use our site so we can make improvements
• Functionality cookies: Remember your preferences and settings

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality, but essential operations will continue working.

Privacy practices evolve. When we update this policy, we'll post the new version here with a revised effective date. Significant changes will be communicated directly via email to enrolled students and active contacts.

We recommend reviewing this policy periodically, especially before sharing new information with us. Continuing to use our services after changes take effect means you accept the updated terms.

If you're concerned about how we've handled your personal information, please contact us first. We'll investigate and respond within 30 days.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the independent regulator for privacy matters in Australia. Visit oaic.gov.au for information about the complaints process.